My 2011 Dodge Durango overheated on I-196 just south of Holland as I began my drive to Wisconsin. It was ~1.p.m on a Monday. I had it towed to West Side Service as it was recommended. They were able to quickly troubleshoot it, determining that the radiator had a hole, and water pump was weeping liquid out. I confirmed this, they ordered parts. I was told it wouldn't be finished by closing as the AC tubing interfered & had to be evacuated and remove partially. The manager gave me a ride to nearby hotel, told me it should be ready by noon Tuesday. At 11 a.m., it was ready, he picked me and my bicycle, and several belongings from hotel in my car. Everything was done very well, time was very reasonable, costs as expected, and I consider myself fortunate that I chose them. I am very pleased with West Side Service of Holland.